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08-12-2020, 01:29 AM
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#21
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,360
THOR #7035
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Quote:
Originally Posted by EA37TS
To me it looks like there are no screen on the kitchen window.
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Really? You can't see the screen? Here's a still from the video.
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Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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08-15-2020, 06:47 PM
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#22
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Junior Member
Brand: Thor Motor Coach
State: Florida
Posts: 6
THOR #18781
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Delano Screens Included
I purchased a 2020 Thor Delano 24TT from General RV in Orange Park, FL. It came stock with screens on the kitchen windows - and all opening windows on slide out.
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08-15-2020, 08:48 PM
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#23
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Senior Member
Brand: Thor Motor Coach
Model: Miramar 37.1
State: California
Posts: 2,494
THOR #12698
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When I bought my 2018 Thor Siesta 24SS it did not have a rear ladder to get to the roof even though the sales brochure listed it as standard equipment for my model. I told the finance guy that I wanted the ladder and showed him the brochure. He added it to the list of things to correct which he and I both signed. They ordered the ladder and then I got a call from the service department after them having it for a couple weeks telling me to pick it up except that they could not mount the ladder. When I arrived, the ladder was mounted as promised. Unknown why they called to tell me they could not mount it. The story had a happy ending back in 2018.
Paul
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08-15-2020, 10:37 PM
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#24
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Junior Member
Brand: Thor Motor Coach
State: Illinois
Posts: 18
THOR #17261
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That’s General RV for you. Sorry to say but we didn’t have good experiences with either their sales (didn’t buy there) or their service department when we needed emergency repairs while traveling. I don’t know too many people who have dealt with them who have good things to say so I wouldn’t believe that BS. Perhaps they were missing upon arrival or more likely they removed them to replace them in another unit.
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08-15-2020, 10:43 PM
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#25
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Member
Brand: Dutchmen
State: Michigan
Posts: 41
THOR #2904
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Your 1st mistake was going to General RV. They are a very large dealer, but they are also rip off artists.
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08-15-2020, 10:59 PM
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#26
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Senior Member
Brand: Thor Motor Coach
Model: Axis 25.4
State: California
Posts: 784
THOR #6582
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Quote:
Originally Posted by zeelarry
Contacted Thor Customer Service via their e-mail, and the dealer called within 2 hours advising us that the screens were ordered. We were emailed a copy of the order [from the dealer]. So, we'll wait & see!
Funny how things happen!
Appreciate every body's comments & replies.
BTW, this RV is our downsized one. Traded in a 41 Feet BerkshireXL.
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Ask the dealer for a very public apology from the service writer. Like over the P.A.
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I'm wearing trifocals now but my hindsight is 20/20.
*************
Bilsteins and Sumos front and rear...HUGE! FatMat and Hoodliner...HUGE!
Hellwig sway bars F&R, 235/85 Hankook ATM, alignment...HUGE!!!
Battery watering, 260watts Solar and BigFeets to make life easier.
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08-15-2020, 11:38 PM
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#27
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Goo luck!
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08-16-2020, 01:56 AM
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#28
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Member
Brand: Thor Motor Coach
Model: 4-Winds 28F
State: Kansas
Posts: 32
THOR #4709
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My Thor 4-Winds came with screen on the kitchen window & would have screamed if not since it MUST be opened when using the stove or oven or that darn smoke alarm goes crazy. My dealer was, simple word, awful. Got permission from Thor to have warranty work done at a different place. Happy camping!
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08-16-2020, 01:01 PM
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#29
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Member
Brand: Thor Motor Coach
Model: Infinity
State: Pennsylvania
Posts: 45
THOR #12753
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Call another RV dealer and ask them.
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BMcGough3
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09-02-2020, 09:45 PM
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#30
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Junior Member
Brand: Thor Motor Coach
Model: Delano 24FB
State: Texas
Posts: 2
THOR #19317
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I have a 2020 Delano 24FB.... and it came with no screens on the kitchen windows.
I called the warranty hotline .. short conversation and replacement screen were shipped..
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09-02-2020, 09:51 PM
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#31
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Junior Member
Brand: Thor Motor Coach
Model: Vegas 25.2
State: Pennsylvania
Posts: 8
THOR #4118
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I have a 2020 Tiburon 24FB and it came with window screens on Kitchen windows.
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09-14-2020, 09:33 PM
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#32
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Junior Member
Brand: Thor Motor Coach
Model: Vegas 24.1
State: Florida
Posts: 21
THOR #19693
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Follow up. After telling us the screens would be sent directly to us. They called and wanted to set up service appointment to install the screens.
REALLY anyone who owns a rv knows how to install screens. Took 3 calls and they said they will mail them to us.
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Diane & Larry
LitaBit & QTpi
2023 Thor Vegas 24.1
RVM#64
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09-14-2020, 09:48 PM
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#33
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,360
THOR #7035
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Quote:
Originally Posted by Diwizi
Follow up. After telling us the screens would be sent directly to us. They called and wanted to set up service appointment to install the screens.
REALLY anyone who owns a rv knows how to install screens. Took 3 calls and they said they will mail them to us.
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I think anybody that has been on this forum for awhile would think that statement is a stretch.
__________________
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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09-14-2020, 09:54 PM
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#34
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Senior Member
Brand: Still Looking
Model: Sunstar 29VE Winnebago
State: Texas
Posts: 5,645
THOR #13058
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Quote:
Originally Posted by Diwizi
Follow up. After telling us the screens would be sent directly to us. They called and wanted to set up service appointment to install the screens.
REALLY anyone who owns a rv knows how to install screens. Took 3 calls and they said they will mail them to us.
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Maybe they thought you needed a light bulb installed, or heaven forbids if they had failed to provide you with the pillows and they needed to be installed.
__________________
2019 Sunstar 29ve; Toad Lincoln Navigator; RVi Brake 3 & Command Center; Roadmaster Nighthawk Tow bar & Baseplate; Sumo Springs; Safe T Plus; Onan EC-30 AGS; Vmax 250ah AGM; T-Mobile Internet; H/W Heater / Chassis Disconnect Switches; Southwire Surge Guard 44270 & 34951 w/Monitor 40301; Jet Flo Macerator; Alpine SPE500 Speakers; Visio M21D-H8R
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