If your inverter works when the shore power is disconnected and the generator is not running then the problem could be the circuit breaker in the battery compartment is tripped. There are three circuit breakers there. The one closes to the battery compartment door is usually the coach circuit breaker. It is a push-to-reset type (Cooper Bussmann) with a red test button and a yellow flag showing it is tripped.
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Jim & Roy Davis
2016 Hurricane 31S
1961 Rampside in tow
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