Not an idiot, just a brain fart and a poorly engineered awning controller that allows that to happen. My FIL bought a brand new TT years ago and had that issue from the dealer - they had rolled it up backwards. I noticed it when he brought it home and saw the material rolled under the roller instead of on top. We thought he had a defective awning until we figured it out.
Glad you're back on track!
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad
2020 Chevy Colorado Z71 Trail Runner Alternate Toad