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Old 03-14-2020, 07:53 PM   #1
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Brand: Thor Motor Coach
Model: Quantum
State: Alabama
Posts: 58
THOR #13457
Bad Dealer Service

I need some ideas as to what is happening to my motorhome. The furnace will not work nor will the water heater or stove. Dixie RV did the required yearly inspection to keep the forever warranty. Dixie RV never told me that the furnace would not light, or that the other propane appliances did not work. Propane tank if full. I found this out when I was sending in the paperwork to keep the warranty forever people advised that the coach had went through the yearly inspection. Dixie RV wants to charge me to recheck the system. Can anyone give some ideas as to what has happened.

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Old 03-14-2020, 09:06 PM   #2
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Brand: Thor Motor Coach
State: Georgia
Posts: 2,585
THOR #4735
...sounds like someone turned off the propane. Check your tank valve.
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Old 03-14-2020, 09:21 PM   #3
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Brand: Thor Motor Coach
Model: Hurricane 29M
State: Texas
Posts: 2,712
THOR #11781
Yup, check the valve on the tank.
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Old 03-14-2020, 11:22 PM   #4
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Brand: Thor Motor Coach
Model: Hurricane 31S
State: Texas
Posts: 4,177
THOR #6411
Quote:
Originally Posted by tinker3030 View Post
I need some ideas as to what is happening to my motorhome. The furnace will not work nor will the water heater or stove. Dixie RV did the required yearly inspection to keep the forever warranty. Dixie RV never told me that the furnace would not light, or that the other propane appliances did not work. Propane tank if full. I found this out when I was sending in the paperwork to keep the warranty forever people advised that the coach had went through the yearly inspection. Dixie RV wants to charge me to recheck the system. Can anyone give some ideas as to what has happened.
Reset the excessive flow valve. Google is your friend.
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Old 04-05-2020, 05:40 PM   #5
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Brand: Thor Motor Coach
Model: Quantum
State: Alabama
Posts: 58
THOR #13457
Quote:
Originally Posted by Beau388 View Post
Reset the excessive flow valve. Google is your friend.
I googled the problem and after trying everything that was related, the entire system is working now. I want to thank everyone for their ideas and help. It seems that it is just thing after another with my coach. I had to get my attorney to make contact with Thor and Dixie RV just to get minor things taken care of that were in warranty. I guess I just got stuck with a lemon and I'm having to fix everything to make it work like it should. I have used the coach 4 times since 2017, and it only has 5600 miles on it. I am going to keep on keeping on with it and make the best of it. As soon as the wife heals completely from her major surgery, we will try again if the COVID-19 don't get us first...Again thanks to all for their input....
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Old 04-05-2020, 08:18 PM   #6
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Brand: Thor Motor Coach
Model: A.C.E. 27.2
State: Indiana
Posts: 1,874
THOR #14698
Glad it is working out now. Be positive the rona doesn’t go after old RVr’s.
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Old 04-05-2020, 11:43 PM   #7
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Brand: Thor Motor Coach
Model: 2018 24.1 AXISSIXxSIX
State: Arizona
Posts: 6,899
THOR #13932
I'm pretty sure resetting a valve doesn't amount to
'thing after thing'
You asked us of a specific problem and we easily fixed it.
Tell us what else is wrong with the coach.
Give us a chance. No lawyers needed.
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