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Old 06-05-2019, 12:22 PM   #1
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Brand: Thor Motor Coach
Model: Chatea 31E
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THOR #5837
Inside window glass on entry door fell off

I have a 2018 Chateau 31E, and the inner window glass on the entry door came off. It looks like it is held in place with some sort of black adhesive. Does anyone know what the right product and method is to re-install this?

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Old 06-05-2019, 12:39 PM   #2
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had this happen to us on our Palazzo - the AutoZone near us had the butyl adhesive to do this. only had it in the caulk gun tube so look elsewhere - Amazon if you have the time to wait - I think it was $27.00 or so for the tube. We cleaned the glass and found it was originally installed backward - smooth side should be in for the holding power. clean up the class and get all the residue off the glass and window. when you glue the window (do both the window and frame - well I did) , leave two weep holes for any condensation to drip out rather hen leak into the door. Follow the instructions but use painters tape - blue one, to hold the window in for 24 hours for the glue to set up. Hope this helps and good luck.
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Old 06-05-2019, 12:42 PM   #3
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THOR #8860
Our Outlaw 29-H also lost it's inner window.
Butyl adhesive did the trick for us as well...
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Old 06-05-2019, 01:31 PM   #4
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THOR #5837
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Originally Posted by Chuck and Mary Ann View Post
had this happen to us on our Palazzo - the AutoZone near us had the butyl adhesive to do this. only had it in the caulk gun tube so look elsewhere - Amazon if you have the time to wait - I think it was $27.00 or so for the tube. We cleaned the glass and found it was originally installed backward - smooth side should be in for the holding power. clean up the class and get all the residue off the glass and window. when you glue the window (do both the window and frame - well I did) , leave two weep holes for any condensation to drip out rather hen leak into the door. Follow the instructions but use painters tape - blue one, to hold the window in for 24 hours for the glue to set up. Hope this helps and good luck.

Thanks for the info -- very helpful.


Regarding smooth side in or out, having the smooth side in will increase holding power, but then it might be harder to keep the exposed rough side clean.
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Old 06-05-2019, 01:38 PM   #5
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THOR #13470
Window

Happened to us with our Vegas 25.2. Just happened to occur when I was getting some work done. The agent writing me up opened the door and it fell out. :-) Karma. She said she had never seen that happen before, and they would cover it. They did.
John
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Old 06-06-2019, 04:08 PM   #6
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Yep Butyl
I think they use butyl tape, and not the liquid "caulk" type, but either should work to seal.
Was there not a frame around it holding it in place?
If it's no frame sort of thing I'd have to see it to make a better guess, but I would bet it's more of an adhesive of some kind. butyl as far as I've worked with seems like more like a sealant. In that case, I'd call them. I doubt if eternabond double stick would be meant for structural holding like that.
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