You've probably read this recent thread on the subject: http://www.thorforums.com/forums/f8/...pped-8192.html
It looks like member petew found a better model
We just had our latch break, trapping my husband inside. Luckily, we were in our driveway, packing for a trip. We had to tear the latch apart to open the door, just as others have done.
We ordered a new latch, hoping it's the correct model.
I've read about this happening enough times that I'm really surprised there are only 3 complaints on the NHTSA (I searched under equipment).
We'll be calling Trimark tommorrow, and making a complaint at NHTSA