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Old 07-22-2021, 10:06 PM   #21
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Bummer...... lots of people complaining about the DEF head issues. There is a thead over at IRV2 asking how many people are cancelling trips for fear of it happening.

Hope they get it figured out a fixed for you soon.
Interesting thing is the only problem that can be identified without driving is the incorrectly installed DEF header hoses. Other issues like the bad sensors donít happen unless youíre driving and the system throws a code.

At 3k miles when I had a MIL I was told it was a loose connection and there were no header issues. FCCC also told me that my rig was not subject to the DEF header recall on the S2RV chassis.

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Old 07-23-2021, 01:18 AM   #22
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The dealer claims there is a short in the def heater circuit but they cannot locate it.
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Old 07-23-2021, 06:08 PM   #23
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Supposedly they found a Freightliner splice in the DEF heater system (line 2) that is loose. They hope to have it repaired and us back on the road in 2 hours.
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Old 07-23-2021, 08:35 PM   #24
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Well that's encouraging.....

At least they found something that makes some sense as to what could cause the code... and they have a way to fix it.
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Old 07-23-2021, 09:01 PM   #25
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That's good news. Hopefully you will be rolling soon.
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Old 07-23-2021, 10:33 PM   #26
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Four and a half hours later: what happened?
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Old 07-23-2021, 10:43 PM   #27
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Dry camping with the broke trucks

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Four and a half hours later: what happened?

Dave got invited to happy hour in the service center parking lot with the truckers.

🧉
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Old 07-23-2021, 11:03 PM   #28
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Four and a half hours later: what happened?
Probably getting back on the road to catch up on his trip itinerary takes higher precedence over updating the thread. We'll still be here when he stops for the night.
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Old 07-23-2021, 11:12 PM   #29
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Dave got invited to happy hour in the service center parking lot with the truckers.

🧉
Well it is Friday!
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Old 07-24-2021, 12:34 AM   #30
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Dave got invited to happy hour in the service center parking lot with the truckers.

🧉
That was after closing last night.
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Old 07-24-2021, 12:54 AM   #31
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Back on the road. The fix for the splice cleared all codes and lights. Drove 100 miles to a KOA for the night to drain tanks and rewind. Now we have to kick back and readjust our travel plans.

BTW, FCCC customer service is worse than Thor.
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Old 07-24-2021, 03:08 AM   #32
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....cut....

BTW, FCCC customer service is worse than Thor.

Just curious, how would you compare to Ford customer service?

If I recall correctly, you had Class A and C before that, both on Ford chassis.
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Old 07-24-2021, 03:33 AM   #33
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Just curious, how would you compare to Ford customer service?

If I recall correctly, you had Class A and C before that, both on Ford chassis.
You are correct. I also had many Ford cars and SUVs. I never had to contact Ford for RV issues and the last time on a car was in 1998. All my issues were always handled by a dealer.
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Old 07-24-2021, 12:53 PM   #34
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You are correct. I also had many Ford cars and SUVs. I never had to contact Ford for RV issues and the last time on a car was in 1998. All my issues were always handled by a dealer.

Same here. And I also like that thereís a Ford dealer on every corner. If you break down on a trip it probably doesnít really mean much, but for some reason it gives me a sense of security; particularly when traveling out west in less populated areas.

My Class C only went to Ford Truck dealer for alignment, but van has been in a few times due to age and high mileage. Regular Ford dealers have taken care of repairs, which fortunately happened close to home so I wasnít stranded for days. Still, it took days to get a fuel pump replaced, which would have been an issue if it happened during a trip. Just thinking that having lots of Ford dealers may save on towing distance, but may not actually save much time as far as getting back on the road.

For what itís worth, dealing with Ford Customer Service a long time ago was a horrible experience. Maybe it is just part of auto/vehicle business.

Glad you got problem fixed quickly.
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Old 07-24-2021, 07:26 PM   #35
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Glad to see that the Sun is shining, and the birds are singing i for you once again!
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Old 07-25-2021, 01:22 AM   #36
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Dead and this time itís really dead

Well that fix didnít last long.

After 200 miles today all hell broke loose. Pulled into the campsite and got a Red Stop Engine light. FL service centers are closed for the weekend. Iíll call for the tow on Monday.
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Old 07-25-2021, 01:41 AM   #37
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Man..... that just sucks..... and so frustrating.

If it is an emission issue, it would be nice if the engine would run until it can be serviced.... assuming no harm would be done to the engine.

Hopefully you will find a FL shop who will be more competitent and get it fixed right this time.
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Old 07-25-2021, 01:49 AM   #38
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Hate to hear that. Never fun to be stranded, especially the weekend.
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Old 07-25-2021, 02:16 AM   #39
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Bummer...
On the bright side: at least you got to your campsite.
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Old 07-25-2021, 12:16 PM   #40
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And some wonder why many delete

Way to many emission issues
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