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Old 10-29-2021, 03:50 AM   #1
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Brand: Thor Motor Coach
State: California
Posts: 29
THOR #21980
Electric step issues

Whatís up everyone! Has anyone experienced problems with their electric entry step before? The step is failing to extend when the door is open.

Iíve made sure the sensor was picking up a signal and it was. Also checked with the step switch toggled both ways. The light for the door is turning on so that shows the switch is working as well. But the motor is failing to turn on and extend the step.

Any advice?

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Old 10-29-2021, 05:41 AM   #2
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Brand: Thor Motor Coach
Model: XG 32 Omni
State: Missouri
Posts: 841
THOR #4243
Have you checked for 12V at the motor when you open the door?
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Old 10-29-2021, 11:39 AM   #3
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Brand: Thor Motor Coach
Model: Miramar 35.3
State: Pennsylvania
Posts: 196
THOR #20808
Replaced several motors over the years.... If it is the Lippert the motor is cheaply made. Check the ground wire to the chassis these tend to cause intermittent failures.
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Old 10-29-2021, 02:15 PM   #4
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Brand: Thor Motor Coach
Model: Miramar 34.2
State: Arkansas
Posts: 64
THOR #15951
I just had the same problem and it was the motor. I had guessed that since the light came on when the door was opening that it wasnít a fuse and the door switch was working. When I removed the motor and disassembled it I found that the seal was bad and it appeared water had been getting in the motor for a while.
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Old 11-01-2021, 05:12 PM   #5
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Brand: Thor Motor Coach
State: California
Posts: 29
THOR #21980
Thank you gentlemen for your reply and help!

I ended up unplugging my RV battery and it worked itself out. I had just replaced my house batteries the morning of when this issued occurred. Idk if that reset some things or not. I didnít think it would effect the steps since the steps seem to be hooked to the main RV battery but, it worked! Thank you again
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