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Old 03-20-2019, 01:20 AM   #1
Brand: Thor Motor Coach
State: California
Posts: 35
THOR #12313
Electric Steps Clicking

2019 Windsport Thor
Fixed an earlier problem with Clevis and Carter pin, but now another problem has appeared. Upon retracting, the steps make a click, click, click ...., sound and after a few seconds the clicking disappears. The steps open fine, but make the clicking sound when fully retracted. A few days ago the Clevis was bent and the carter pin sceared off. I replaced those items but now the clicking sound. Maybe both issues are related. Any help would be appreciated.

Kona Tom

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Old 03-20-2019, 01:38 AM   #2
Senior Member
Ford1's Avatar
Brand: Thor Motor Coach
Model: Serrano
State: Florida
Posts: 141
THOR #8144
My guess is that the (3) nylon bushings in the geahead of the motor have cracked. If that is the case, the step operation will cease totally very soon. Those bushings act with the motor current sensing to absorb energy when the steps need to stop at the end of each extension and retraction cycle. Unlike electric car window gearmotors (that resemble these motors) I could not find replacement pieces for those gearmotors. The ones sold for the car window motors are a different size. Might need to buy relacement motor which cost about $60 the last time I purchased one.

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Old 03-20-2019, 04:02 AM   #3
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Brand: Thor Motor Coach
Model: Hurricane 29M
State: California
Posts: 2,477
THOR #3156
90% of the time that clicking sound means the nylon bushing in the motor broke. In my case it was actually a metal tooth in the gear box

call lci tech support. They sent me a new motor, gear box, and controller for free. Great customer service. They stand behind thier product

Jerry, Maria, and Sasha 6lb Yorkie
2017 Thor Hurricane 29M
2016 Jeep Wrangler Unlimited Sport
FMCA # F464385
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