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Old 12-05-2018, 03:14 AM   #1
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Brand: Thor Motor Coach
Model: Outlaw 29J
State: Texas
Posts: 26
THOR #11185
2018 RV broken window is now obsolete

We purchased our new Motorhome in Feb 2018 we accidentally broke a door entree window. When we ordered the part we found out the window is obsolete. And they sent us a new one which is not as good or as flush.. it is a frameless window.. hard to believe parts go obsolete this quick..

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Old 12-05-2018, 05:17 AM   #2
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Brand: Thor Motor Coach
Model: Axis 25.4
State: California
Posts: 784
THOR #6582
Quote:
Originally Posted by Txoutlaw View Post
We purchased our new Motorhome in Feb 2018 we accidentally broke a door entree window. When we ordered the part we found out the window is obsolete. And they sent us a new one which is not as good or as flush.. it is a frameless window.. hard to believe parts go obsolete this quick..
Did you go through Thor customer service?
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Old 12-06-2018, 12:55 AM   #3
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Brand: Thor Motor Coach
Model: Outlaw 29J
State: Texas
Posts: 26
THOR #11185
Yes I had contacted Thor they said the " obscure glass is obsolete" and This is the new model.. but I was told a part was missing from my shipment.. so we shall see if it fits better
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