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Old 01-30-2020, 03:22 PM   #1
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Brand: Thor Motor Coach
Model: Outlaw 29J
State: Texas
Posts: 25
THOR #11185
GSWH-2 Gerard Tankless water heater user control panel

Our RV occasionally not very often has a issue where the control panel goes blank like no power, it has sometimes lasted as much as 8 hours in the condition before it's back on. No faults are seen on the control board normal green led. What does the actual on/off button on the Control Power do? It seems to have no effect. Thanks
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Old 01-31-2020, 02:33 AM   #2
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Brand: Thor Motor Coach
Model: 2020 Magnitude SV34
State: Florida
Posts: 1,050
THOR #12751
GSWH-2 Gerard Tankless water heater user control panel

The On/Off Button does control the power of the Control Panel itself.

There is a master power switch outside inside the unit that controls all power.

I have never seen the issue you are describing. I could see it being one of the following:

- Bad Control Panel
- Bad / Loose Wiring
- Main Board Problem in the Unit

Id pull the panel and check that the wiring is ok there. Then I would check the wiring in the outside unit.
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