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Old 12-30-2020, 01:12 PM   #1
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Brand: Thor Motor Coach
Model: Vegas 25.6
State: New Mexico
Posts: 3,471
THOR #20220
Help thor customer service information

Hi my dealer is having issues contacting Thor.
Does anyone have a customer service email and better phone number or managers email? Appreciate !

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LAS CRUCES 2020 Thor Vegas 25.6
Lora & George. 2 Golden Retrievers (age 13 & 9). Happy Campers!! E Biking, Hiking, Tennis, Scuba,Fishing,Cross Country Skiing, Snowshoeing. Retired H.S. Principal, Sr. IT Engineer, Life & Health Insurance Agent
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Old 12-30-2020, 02:17 PM   #2
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Brand: Thor Motor Coach
Model: Hurricane 31S
State: Texas
Posts: 3,483
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Quote:
Originally Posted by Scubawise View Post
Hi my dealer is having issues contacting Thor.
Does anyone have a customer service email and better phone number or managers email? Appreciate !
I haven't checked this year. but the entire Thor Inds work force is usually shut down for the last two weeks of December and the first week of January. The same thing happens during the Easter model year changeover when the factories are shut down for 2 to 4 weeks.
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Old 12-30-2020, 03:00 PM   #3
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Brand: Thor Motor Coach
Model: 2018 24.1 AXISSIXxSIX
State: Arizona
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Ask your dealer if he knows about the above.
Get the phone number the dealer is using, and verify yourself.

If the dealer didn't know, go somewhere else.
If Thor answers the phone, go somewhere else.

Something IS VERY wrong at that dealership.

Do not settle for mediocre or worse. It only encourages them to not do better.
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Below is a link to most of my modifications either accomplished or pending.
https://www.thorforums.com/forums/f2...n-18996-3.html

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Old 12-30-2020, 03:33 PM   #4
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Model: Tiffin Wayfarer 24 BW
State: New York
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https://www.thorforums.com/forums/at...1&d=1609346020
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