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Old 05-16-2016, 10:10 PM   #1
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How do you buy replacement parts

So the Access Door/Panel/Vent Exterior fell off for my fridge on the exterior of the motorhome. How do I find a place to replace it? A part number? I have an ACE 29.3 2016.

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Old 05-16-2016, 10:35 PM   #2
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Originally Posted by bikegolfgirl View Post
So the Access Door/Panel/Vent Exterior fell off for my fridge on the exterior of the motorhome. How do I find a place to replace it? A part number? I have an ACE 29.3 2016.
Can you take a picture of the opening and post the picture and the measurements? Also I would need to know the make of the fridge (Dometic or Norcold etc...) and the fridge model number. I have three RV dealer parts catalogs and have the one open to the page but there are about 10 different ones. Prices range from 29.00 to 71.00 depending on the size.

You can also search the web for RV refrigerator side vent covers and start looking at the options. Here is one for Norcold at Amazon.

Amazon.com: Norcold Inc. Refrigerators 621156PW Polar White Plastic Radius Corner Side Vent: Automotive

Thanks for asking the question. Makes me realize I need to hit the RV dealers for their 2016 parts catalogs. Mine are all 2015 versions.
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Old 05-16-2016, 10:48 PM   #3
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door

Quote:
Originally Posted by dstankov View Post
Can you take a picture of the opening and post the picture and the measurements? Also I would need to know the make of the fridge (Dometic or Norcold etc...) and the fridge model number. I have three RV dealer parts catalogs and have the one open to the page but there are about 10 different ones. Prices range from 29.00 to 71.00 depending on the size.

You can also search the web for RV refrigerator side vent covers and start looking at the options. Here is one for Norcold at Amazon.

Amazon.com: Norcold Inc. Refrigerators 621156PW Polar White Plastic Radius Corner Side Vent: Automotive

Thanks for asking the question. Makes me realize I need to hit the RV dealers for their 2016 parts catalogs. Mine are all 2015 versions.


It is a Norcold 24 X 16
Added a picture
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Old 05-16-2016, 11:00 PM   #4
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Norcold 16-1/2 H x 24 - 1/4 W

Black part no. 621156BK
White part no 621156PW

At my local dealer they are $44.95 in the 2015 catalog.

Here is the link for the black cover at WalMart

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Old 06-23-2016, 08:22 PM   #5
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Originally Posted by bikegolfgirl View Post
So the Access Door/Panel/Vent Exterior fell off for my fridge on the exterior of the motorhome. How do I find a place to replace it? A part number? I have an ACE 29.3 2016.
Just call Thor, they will send a replacement if you haven't taken care of it yet. They have been excellent with sending parts to me for doing repairs.
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Old 09-16-2018, 02:41 PM   #6
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Steve

Hi, I am searching for a used cargo door for my 2013 Tuscany XTE. Any help would be greatly appreciated.
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Old 09-16-2018, 02:58 PM   #7
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tire valve extension

Now that the parts subject has come up, I'm looking for the rear inner tire valve stem extension for my MH. thor wants $80.00 & ford shows no extension from there parts books

Any help ?
thx in advance
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Old 09-16-2018, 03:30 PM   #8
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Just call Thor, they will send a replacement if you haven't taken care of it yet. They have been excellent with sending parts to me for doing repairs.
Not sure how you get them to send parts directly. Every time I call for parts, all they do is refer me to the dealer, who orders it, marks it up and sells it to me.
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Old 09-16-2018, 04:28 PM   #9
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Not sure how you get them to send parts directly. Every time I call for parts, all they do is refer me to the dealer, who orders it, marks it up and sells it to me.

That is what they told me,go through a dealer,my local dealer $80 seems like a lot for one extender.
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Old 09-16-2018, 05:52 PM   #10
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Thor only "sends" parts directly if it is a warranty issue: they don't sell the part to you. That's why you are referred to a dealer to buy parts.

Why would you go to a dealer for a generic part such as a valve stem extender? Amazon will sell you any of a dozen different valve stem extenders. And that's just one source.
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Old 09-16-2018, 06:06 PM   #11
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How do I buy parts?
Well the Missus had this credit card that she didn't think I knew about...


Seriously: the best of luck to you!
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Old 09-16-2018, 08:42 PM   #12
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Thor only "sends" parts directly if it is a warranty issue: they don't sell the part to you. That's why you are referred to a dealer to buy parts.

Why would you go to a dealer for a generic part such as a valve stem extender? Amazon will sell you any of a dozen different valve stem extenders. And that's just one source.

My local ford dealer is trying to find the extender,it is a unique length, I will not buy anything from amazon.
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Old 09-16-2018, 09:28 PM   #13
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My local ford dealer is trying to find the extender,it is a unique length, I will not buy anything from amazon.
I said there were other sources as well. Unique length? Sure......
Do you think Thor made and put those tires, wheels, wheel simulators and extenders on your coach?

Suite yourself.
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Old 09-16-2018, 09:53 PM   #14
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I said there were other sources as well. Unique length? Sure......
Do you think Thor made and put those tires, wheels, wheel simulators and extenders on your coach?

Suite yourself.

it is a ford chassis,they can not find the correct one. can you help me find the one I need ?
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Old 09-16-2018, 10:35 PM   #15
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Dually Valves - Inner Dually Stems
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Old 09-16-2018, 11:18 PM   #16
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thx but those are all wrong compared to what was on.
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Old 09-17-2018, 04:47 AM   #17
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thx but those are all wrong compared to what was on.
I thought we needed a new extender, turned out to be the valve.

You shouldn't have to use the exact same extender, any that are close should work.

Who made your wheels (Alcoa, Detroit Wheel and Tire (Ford Transit oem))?
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Old 09-19-2018, 12:49 AM   #18
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Not sure how you get them to send parts directly. Every time I call for parts, all they do is refer me to the dealer, who orders it, marks it up and sells it to me.
Same here. Everytime I read that Thor just sends out the part by the goodness of their heart, I cry foul. Thor has done nothing for me unless you consider all the repair work they built into my 29M just to keep me busy.
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Old 09-22-2018, 12:53 PM   #19
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Broken Window Replacement

On our last trip a stone hit the edge of the frameless window on the entrance door. As a result it stayed in place but shattered the entire window. I now have hurricane tape on the outside of the glass. The glass on the inside of the door which is frosted is fine.

I am looking for a link to Thor where I can order a replacement and any information on how difficult it would be to install a new window. It doesn't appear complicated.

Thank you all in advance for replies.

Safe travels.
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Old 09-22-2018, 01:32 PM   #20
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Originally Posted by RTinVa View Post
On our last trip a stone hit the edge of the frameless window on the entrance door. As a result it stayed in place but shattered the entire window. I now have hurricane tape on the outside of the glass. The glass on the inside of the door which is frosted is fine.

I am looking for a link to Thor where I can order a replacement and any information on how difficult it would be to install a new window. It doesn't appear complicated.

Thank you all in advance for replies.

Safe travels.
Can't order from Thor although they can give you the part number. Then you can go to a Thor dealer to order the part.
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