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08-28-2021, 10:26 PM
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#1
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Junior Member
Brand: Thor Motor Coach
State: Virginia
Posts: 9
THOR #20842
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Jack's are down
I have a 2020 Thor Airea and the leveling Jack's will not come up. The control panel is flashing on the left side power button doesn't work. Is there a reset button or fuse I can check
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08-28-2021, 10:33 PM
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#2
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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I'm sure you've tried; but I have to ask.
Have you tried just hitting the "retract" button? Some setups (like mine): will allow you to pull them up: regardless of the problems.
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08-28-2021, 10:34 PM
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#3
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Junior Member
Brand: Thor Motor Coach
State: Virginia
Posts: 9
THOR #20842
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Yes none of the buttons are working
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08-28-2021, 11:33 PM
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#4
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Sorry: I had to ask...
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08-29-2021, 12:24 AM
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#5
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Senior Member
Brand: Thor Motor Coach
State: North Carolina
Posts: 499
THOR #19102
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There is a reset key combination, I think it is press all arrow keys at the same time, but I would call lci and see what they have to say.
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08-29-2021, 01:51 AM
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#6
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,325
THOR #7035
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Quote:
Originally Posted by Campnjoe
There is a reset key combination, I think it is press all arrow keys at the same time, but I would call lci and see what they have to say.
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Or look in the manual. The 4 arrow key resets the control panel on some models, other models require ENTER and RETRACT at the same time.
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Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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08-29-2021, 01:53 AM
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#7
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Junior Member
Brand: Thor Motor Coach
State: Virginia
Posts: 9
THOR #20842
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I'll try that and see what happens. Thanks
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08-29-2021, 01:54 AM
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#8
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Junior Member
Brand: Thor Motor Coach
State: Virginia
Posts: 9
THOR #20842
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No problem it's something someone not think of
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08-29-2021, 01:33 PM
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#9
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Senior Member
Brand: Thor Motor Coach
Model: 2016 Thor Outlaw 29H
State: Tennessee
Posts: 668
THOR #13869
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There is an over-ride procedure to retract them so you can get going on your way.
Some systems will differ in procedure, I'm sure, but your manual should explain.
On ours, you need a small allen wrench (maybe 5/32"), a 7/16" socket, and a drill motor to spin the motor/pump assembly. Ours always in clockwise, but believe some other systems not so. Check yours.
Retract one at a time and return the set screw setting, within the control valves when done, good luck...
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..... 
Rusty
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08-29-2021, 01:42 PM
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#10
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Member
Brand: Thor Motor Coach
Model: Miramar 34.2
State: Arkansas
Posts: 64
THOR #15951
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Is you vehicle turned on? I don’t believe mine will work unless the vehicle is running.
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08-29-2021, 01:54 PM
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#11
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Senior Member
Brand: Thor Motor Coach
Model: Aria 3401
State: Washington
Posts: 847
THOR #22245
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The manual for ours states to: press enter and retract at the same time to clear error code. Turn engine on and restart auto retract sequence. This is if you did not have the engine on and enough voltage prior to trying to retract.
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2021 Aria 3401
2021 Grand Cherokee Trailhawk - toad
2010 Porsche Boxster(trailered)
Retired US Navy Corpsman HMC(SW)(FMF)
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08-29-2021, 02:48 PM
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#12
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Senior Member
Brand: Thor Motor Coach
Model: Aria 3401
State: Washington
Posts: 847
THOR #22245
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This is from the Thor Owner's site. Looks like I will add a few tools.
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2021 Aria 3401
2021 Grand Cherokee Trailhawk - toad
2010 Porsche Boxster(trailered)
Retired US Navy Corpsman HMC(SW)(FMF)
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08-29-2021, 02:52 PM
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#13
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Senior Member
Brand: Thor Motor Coach
Model: Aria 3401
State: Washington
Posts: 847
THOR #22245
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There is a breaker in the compartment where the hydraulic pump is located. If you have no lights my bet is that the breaker is tripped:
__________________
2021 Aria 3401
2021 Grand Cherokee Trailhawk - toad
2010 Porsche Boxster(trailered)
Retired US Navy Corpsman HMC(SW)(FMF)
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08-29-2021, 03:28 PM
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#14
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Senior Member
Brand: Thor Motor Coach
Model: challenger 37FH
State: Delaware
Posts: 695
THOR #13399
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Most systems have emergency retract, start engine push hard on brake and put transmission in drive,DON'T LET COACH MOVE, jacks should retract.
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08-29-2021, 03:42 PM
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#15
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Senior Member
Brand: Thor Motor Coach
Model: Aria 3401
State: Washington
Posts: 847
THOR #22245
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Quote:
Originally Posted by wrapped
Most systems have emergency retract, start engine push hard on brake and put transmission in drive,DON'T LET COACH MOVE, jacks should retract.
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If the breaker is tripped that will not happen.
__________________
2021 Aria 3401
2021 Grand Cherokee Trailhawk - toad
2010 Porsche Boxster(trailered)
Retired US Navy Corpsman HMC(SW)(FMF)
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08-29-2021, 04:30 PM
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#16
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,325
THOR #7035
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Quote:
Originally Posted by wrapped
Most systems have emergency retract, start engine push hard on brake and put transmission in drive,DON'T LET COACH MOVE, jacks should retract.
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You forgot one step - release the emergency brake.
And that's assuming the controller is still smart enough to perform that function. If it's locked up with an error condition it may not be.
__________________
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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08-29-2021, 05:00 PM
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#17
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Senior Member
Brand: Thor Motor Coach
Model: Outlaw 29H Class C
State: California
Posts: 106
THOR #7010
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I just had an animal eat the power cord to my controller. The controller AND panel were 100% dead. The emergency retract (press brake, put in R) worked. The fuse in the hydraulic panel was fine, though.
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08-29-2021, 10:02 PM
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#18
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Junior Member
Brand: Thor Motor Coach
State: Virginia
Posts: 9
THOR #20842
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Thanks everyone for your help. The solution was pushing all 4 arrows at the same time. Thanks to everyone who gave me information.
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09-04-2021, 07:23 PM
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#19
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Senior Member
Brand: Thor Motor Coach
Model: Hurricane 27K
State: Nevada
Posts: 388
THOR #970
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Parking brake must be pushed in for jacks to work, engine running.
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09-04-2021, 07:53 PM
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#20
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Junior Member
Brand: Thor Motor Coach
Model: ARIA 3601
State: New York
Posts: 1
THOR #24739
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Not sure about the 2020 model, however on the 2017 I had that issue, there is a heavy duty resettable circuit breaker on the forward wall where the Coach batteries are located, it may need to be reset, it supplies power to the hydraulic pump, the control panel has a different power source. Best of luck
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