I was going to look for a replacement. Before I did, I sent an email to ASA asking them what my options were for replacing the JRV212T. After a couple of email exchanges, I was pleasantly surprised to receive an email telling me they would take a look at my radio and repair it if possible or exchange it.
I sent in my radio and a week later got a new one back, just in time for my trip.
I asked the contact if it was okay for me to share their email address with others having issues and they said yes. So here you go:
tlloyd@asaelectronics.com
A little courtesy and kindness went a long way.
Enjoy!!
Bill