So I assume this is only a "battery source" issue and the 12 VDC works when plugged into SP?
1 - Check your actual house battery voltage to make sure the batteries are not dead. The power to shift the battery disconnect latching relay comes from the house batteries.
2 0- Make sure your 50 Amp DC breaker is not tripped. It's in near the house battery compartment and probably looks like this:
If the flag is extended, push it back in to reset it. The button trips it (for testing), the flag resets it.