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Old 04-07-2022, 07:05 PM   #1
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Brand: Thor Motor Coach
State: Washington
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THOR #24679
No trap door

I have a 19' Palazzo 36.3, I was going to change the Engine air filter so i removed the trim ring in the master bath and they forgot to cut the trap door, I contacted thor and they are passing the buck and said to contact Freightliner, anyone else with this issue?

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Old 04-07-2022, 08:01 PM   #2
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THOR #1808
if thor put the BOX on and the trim ring panel...one would think its their responsibility to cut the manhole


frieghtliner does not put the frame webbing on or the support structures for the BOX


thats thor that does that
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Old 04-07-2022, 08:38 PM   #3
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THOR #1469
Do a search on the forum. There was a Palazzo owner that talked to Thor about this same issue. If I remember Thor didn’t forget to cut the access.
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Old 04-07-2022, 08:48 PM   #4
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Originally Posted by EA37TS View Post
Do a search on the forum. There was a Palazzo owner that talked to Thor about this same issue. If I remember Thor didnít forget to cut the access.
you know, mine had hidden(under a seal) black countersuck screws on the the steel panel,

i forgot to ask about that
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Old 04-07-2022, 09:23 PM   #5
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THOR #7035
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Originally Posted by EA37TS View Post
Do a search on the forum. There was a Palazzo owner that talked to Thor about this same issue. If I remember Thor didnít forget to cut the access.
As I recall, Thor's response was similar to: "The tech needs to cut the access the first time they need in there".
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Old 04-07-2022, 11:38 PM   #6
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Originally Posted by 16ACE27 View Post
As I recall, Thor's response was similar to: "The tech needs to cut the access the first time they need in there".
Thatís what I remember as well.
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Old 04-07-2022, 11:43 PM   #7
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THOR #13932
I remember that.
I think the post person said it was ten minutes to complete the new hole and he had some hinges or strap added maybe?

Whatever our op decides, he needs to decide this is a handyman for an hour instead of a dealer 4 week vehicle hold.

This is handyman work not dealer work...even if under warranty.
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