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Old 12-17-2021, 03:49 AM   #1
LDK
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Brand: Thor Motor Coach
Model: Aria 3901
State: Colorado
Posts: 141
THOR #13190
Recommended Service in Phoeniz AZ?

Have been traveling since August in my 2019 Thor Aria 3901. Arriving in Phoenix AZ for winter in mid January.

Does anyone have recommendations on a repair facility and/or mobile tech in the Phoenix area?

Have a number of issues needing repair. Biggest challenge is the super slide needing replacement motor, wiring from controller to motor, as well as possible adjustments of one or more rollers.

Thank you.

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Old 12-17-2021, 02:09 PM   #2
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Depending on how problematic your slide has been, you might want to read the thread on the Vroom Slide System posted by Judge in Maintenance and Repair.
They are located in Tucson
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Old 12-17-2021, 05:03 PM   #3
LDK
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Brand: Thor Motor Coach
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Quote:
Originally Posted by Lamokadave View Post
Depending on how problematic your slide has been, you might want to read the thread on the Vroom Slide System posted by Judge in Maintenance and Repair.

They are located in Tucson
Thanks for the suggestion. I have read the postings by Judge. Am giving VROOM consideration.
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Old 12-17-2021, 06:52 PM   #4
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THOR #24580
Sorry to hear of your troubles while on the road.

Believe it or not, I had a good experience with LaMesa RV's service department in Phoenix (not the Mesa location) this past Summer with very similar issues on our Magnitude full wall slide... Rear motor and harness were replaced. I dealt with Frank Troutman (service advisor)
Main: 623-295-3000
Direct: 623-299-4448

FYI - Vroom is booked out pretty far for the retrofit as of the last time I emailed with Brian. I have an appointment scheduled for May.
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Old 12-20-2021, 06:03 PM   #5
LDK
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Brand: Thor Motor Coach
Model: Aria 3901
State: Colorado
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Quote:
Originally Posted by Ottosails View Post
Sorry to hear of your troubles while on the road.



Believe it or not, I had a good experience with LaMesa RV's service department in Phoenix (not the Mesa location) this past Summer with very similar issues on our Magnitude full wall slide... Rear motor and harness were replaced. I dealt with Frank Troutman (service advisor)

Main: 623-295-3000

Direct: 623-299-4448



FYI - Vroom is booked out pretty far for the retrofit as of the last time I emailed with Brian. I have an appointment scheduled for May.
Thank you! Can you please share Brian's contact info?
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Old 12-28-2021, 03:16 PM   #6
LDK
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Brand: Thor Motor Coach
Model: Aria 3901
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THOR #13190
I did contact Vroom Systems (Brian).

As per Brian:

* Earliest appointments are currently June 2021.

* they are using all their own system now - motors, controllers, wiring and all. They completely take out all Schwintek components.
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Old 01-01-2022, 07:28 PM   #7
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All the RV shops in the greater Phoenix area are crazy busy but I’ve used State Trailer RV before with good response. See what they can do for you. statetrailer.com/PeoriaStore.php
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Old 01-02-2022, 03:38 PM   #8
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I use " The National Indoor RV center! Phoenix AZ. They are great!
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