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Old 07-03-2019, 01:14 AM   #1
Junior Member
Brand: Thor Motor Coach
State: Indiana
Posts: 2
THOR #9792
refrigerator won't start up

We have a one-year-old Synergy. Our Norcold refrigerator worked perfectly on our last trip in March. Just got it out of storage and it will not start up. We have our unit plugged into shore power. We have set the mode to electric and the indicator light is solid green. Although our driveway may not be perfectly level, the refrigerator has worked with the unit parked as it is in the past. Also tried on propane and that won]'t work either. Any suggestion will be much appreciated.

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Old 07-03-2019, 02:28 AM   #2
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Brand: Thor Motor Coach
Model: 2013 ACE 30.1
State: Alberta
Posts: 1,106
THOR #2631
Welcome to the forum. Usually if you leave the fridge control on ďautoĒ it will automatically use 120VAC shore power when it is connected; and then when shore is disconnected, it will auto switch to propane as long as the gas valve is turned on. You said the control panel green light is on so probably means your use/store switch is also on (important for fridge operation even on gas). It is possible that the 120VAC heating element burned out ...... so lets check on the propane part. Switch to auto mode on the fridge control panel and disconnect shore; or you can just switch force it to gas. Make sure gas is turned on. Do you hear the burner running when you listen outside next to the fridge vent? If it does not start right away you may have to reset by switching the fridge off and then turn it back to auto or gas and it should try to start again. Typical propane fridges take several hours to get down to those cold temps (you probably already know that).

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Old 07-03-2019, 02:30 AM   #3
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Brand: Thor Motor Coach
Model: Hurricane 31S
State: Texas
Posts: 1,822
THOR #6411
If the green light is constant, your circuit board is good. After the frig is on for a couple hours (constant green light), take the outside cover off the fridge and carefully touch the chimney. If it is warm to hot the heating coil is working. I find it takes about 12 hours on electric before the fridge is noticeable cool. A lot of times critters build nests in the fridge chimney, so you might check for obstructions.
Jim & Roy Davis
2016 Hurricane 31S
1961 Rampside in tow
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Old 07-03-2019, 03:15 AM   #4
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Brand: Thor Motor Coach
Model: Freedom Elite 30FE
State: Arkansas
Posts: 235
THOR #12827
Do you have anything inside the refrigerator?
Iíve found that an empty refrigerator takes forever to cool. Items inside the refrigerator helps the fridge cool faster and retain the cold.
Regarding the propane. You may need to get air out of the lines. After sitting in storage, the lines leak down.
I run the propane stove burners and the furnace about 5 minutes. Even then, it sometimes takes several tries to get the fridge to fire off.
2018 Freedom Elite30FE
Current toad - 2019 GMC Canyon 4WD
Former toad - 2004 Jeep Liberty
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Old 07-03-2019, 04:47 AM   #5
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Brand: Thor Motor Coach
Model: Hurricane 29M
State: California
Posts: 2,525
THOR #3156
I put a frozen gallon of water in the fridge and one in the freezer. Its gets cold in 30 minutes or so

I always light the stove to make sure all air is out of the line then switch fridge to gas. Once its lit back to electric

Jerry, Maria, and Sasha 6lb Yorkie
2017 Thor Hurricane 29M
2016 Jeep Wrangler Unlimited Sport
FMCA # F464385
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Old 07-03-2019, 10:26 AM   #6
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Brand: Thor Motor Coach
State: Indiana
Posts: 2
THOR #9792
Thanks for all your replies. Really great troubleshooting tips. As it turns out, I think I really just jumped the gun. We are leaving on a trip out to Glacier next week and I sort of panicked and forgot something I had learned on this forum, that the refrigerator is essentially cooled by the freezer. After about a half an hour I went out and checked the unit again and found a cool freezer. This morning, the fridge is cold.
We have taken several long trips and have had such a great time, but also worked through a very long list of defects, great and small. I have to stop expecting the worst every time we gear up and just learn to enjoy the journey. Thanks again.

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