Go Back   Thor Forums > Thor Tech Forums > Maintenance and Repair
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 05-28-2018, 09:49 PM   #1
Senior Member
 
Jusjay's Avatar
 
Brand: Thor Motor Coach
Model: ACE 29.2
State: California
Posts: 130
THOR #10103
Slide out out of sync.

Ok, the latest adventure. When we had finished our dry camping trip and we’re pulling the slideout in, it jam and would only move a few inches either way. We tried the reset, push the button six times then hold on the seventh until the lights flash. Then we used the inside controls to store the slide. Well some how in all that we got the motors out of sync where one was moving in and the other one is trying to move out?? We finally got it store by alternating unplugging on motor at a time and “walking” the slide in to the full stored position. Does anyone know how to reset the whole system from full stored? Yes we have a call into Thor service!
__________________

__________________
Jusjay is offline   Reply With Quote
Old 05-28-2018, 10:31 PM   #2
Senior Member
 
Brand: Thor Motor Coach
Model: hurricane 32n
State: Florida
Posts: 775
THOR #4158
To resync the motors I will extend about 12 inches, then retract. Do this 3 times in a row. After that try to fully extend ........hold button constant until the slide stops and continue holding for 5 seconds. Good luck. Jerry
__________________

__________________
Jerry and Debbie
2015. Hurricane 32N /Kia Soul toad
Retired
Crawfordville Fl. Vietnam Vet.
Jegdrum5050 is online now   Reply With Quote
Old 05-28-2018, 10:34 PM   #3
Senior Member
 
Brand: Thor Motor Coach
Model: hurricane 32n
State: Florida
Posts: 775
THOR #4158
Same procedure to hold button when retracting
__________________
Jerry and Debbie
2015. Hurricane 32N /Kia Soul toad
Retired
Crawfordville Fl. Vietnam Vet.
Jegdrum5050 is online now   Reply With Quote
Old 05-28-2018, 11:34 PM   #4
Senior Member
 
Jusjay's Avatar
 
Brand: Thor Motor Coach
Model: ACE 29.2
State: California
Posts: 130
THOR #10103
The problem is one the motors is retracting while the other motor is extending the slideout!
__________________
Jusjay is offline   Reply With Quote
Old 05-29-2018, 07:36 PM   #5
Senior Member
 
Brand: Thor Motor Coach
Model: Hurricane 27K
State: California
Posts: 530
THOR #2544
Try calling the manufacturer's tech support. Sounds like this is not the typical out of sync problem.
__________________
This post is opinion based on experience.
2015 Hurricane 27K
2013 Sea Ray 220SD
brucev is offline   Reply With Quote
Old 05-29-2018, 11:00 PM   #6
Senior Member
 
Jusjay's Avatar
 
Brand: Thor Motor Coach
Model: ACE 29.2
State: California
Posts: 130
THOR #10103
The motors polarity is opposite! Motor 1 runs outward, motor 2 runs inward. The error code identified an issue with wire harness or a bad motor. Thor was little too no help. They continue to tell me to run the slideout all the way out and then in. I tried to explain that it wouldn’t do that. It just put it self in a bind. It’s going in for service next week😖
__________________
Jusjay is offline   Reply With Quote
Old 05-29-2018, 11:37 PM   #7
Senior Member
 
Brand: Thor Motor Coach
Model: Gemini 24TX (2017)
State: California
Posts: 1,364
THOR #5821
Sounds like something other than the usual out of sync issue. Perhaps a wiring problem, or motor shorted, or possibly bad switch. If I had to guess, I would think possibly wiring got caught on something when the slide was deployed or retracted. All speculation until a tech can so some serious trouble shooting. Let us know what it turns out to be.
__________________
Laco is offline   Reply With Quote
Old 05-30-2018, 12:23 AM   #8
Senior Member
 
Brand: Thor Motor Coach
Model: Fourwinds 24F
State: North Carolina
Posts: 157
THOR #9511
It sounds like the controller is confused from all of the plugging/ unplugging. I have in my notes that a quick press of the slide extend button two times will reset the controller. Just double tap the extend switch and see if it works.
__________________
jimbo12 is offline   Reply With Quote
Old 05-30-2018, 01:11 AM   #9
Senior Member
 
Jusjay's Avatar
 
Brand: Thor Motor Coach
Model: ACE 29.2
State: California
Posts: 130
THOR #10103
At this point I willing to stand on one leg and hold tin foil in my hand to fix this issue. But I think it will take a trip to the service department.
__________________
Jusjay is offline   Reply With Quote
Old 05-30-2018, 01:34 AM   #10
Senior Member
 
Brand: Thor Motor Coach
Model: Gemini 24TX (2017)
State: California
Posts: 1,364
THOR #5821
Quote:
Originally Posted by Jusjay View Post
At this point I willing to stand on one leg and hold tin foil in my hand to fix this issue. But I think it will take a trip to the service department.
I think it has to be a tin foil hat!!!!!

Probably a trip to the service department is your best bet, unfortunately.
__________________
Laco is offline   Reply With Quote
Old 06-12-2018, 10:45 PM   #11
Senior Member
 
Bob Montgomery's Avatar
 
Brand: Thor Motor Coach
Model: ACE 29.3 (2016)
State: Montana
Posts: 511
THOR #4032
Quote:
Originally Posted by Jusjay View Post
Ok, the latest adventure. When we had finished our dry camping trip and we’re pulling the slideout in, it jam and would only move a few inches either way. We tried the reset, push the button six times then hold on the seventh until the lights flash. Then we used the inside controls to store the slide. Well some how in all that we got the motors out of sync where one was moving in and the other one is trying to move out?? We finally got it store by alternating unplugging on motor at a time and “walking” the slide in to the full stored position. Does anyone know how to reset the whole system from full stored? Yes we have a call into Thor service!
So did you get it fixed? What action was needed? Thanks.
__________________
Bob Montgomery is offline   Reply With Quote
Old 06-12-2018, 10:52 PM   #12
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 13,453
THOR #8860
Quote:
Originally Posted by Laco View Post
I think it has to be a tin foil hat!!!!!
Ask; and you shall receive...


http://www.thorforums.com/forums/att...1&d=1528843950
Attached Thumbnails
Click image for larger version

Name:	tinfoil-hat.jpg
Views:	119
Size:	24.7 KB
ID:	10709  
__________________
Good Sam Member 843599689
FMCA Member F473304
Current coach: Tiffin Wayfarer 24 BW
"Nobody helps him. Now he has his revenge"
Bob Denman is offline   Reply With Quote
Old 06-12-2018, 11:32 PM   #13
Senior Member
 
Jusjay's Avatar
 
Brand: Thor Motor Coach
Model: ACE 29.2
State: California
Posts: 130
THOR #10103
Nice hat..... well the RV is in the shop now I’m just waiting on them. My guess would be the controller. They did a fast check when I dropped it off and said the motors were getting power ok and there didn’t appear to be a cable issue.
__________________
Jusjay is offline   Reply With Quote
Old 06-13-2018, 06:08 AM   #14
Senior Member
 
Bob Montgomery's Avatar
 
Brand: Thor Motor Coach
Model: ACE 29.3 (2016)
State: Montana
Posts: 511
THOR #4032
Please post the fix.... I hope it will be simple.
__________________
Bob Montgomery is offline   Reply With Quote
Old 06-13-2018, 11:49 AM   #15
I Think We're Lost!
 
Bob Denman's Avatar
 
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 13,453
THOR #8860
I agree... good luck!
__________________
Good Sam Member 843599689
FMCA Member F473304
Current coach: Tiffin Wayfarer 24 BW
"Nobody helps him. Now he has his revenge"
Bob Denman is offline   Reply With Quote
Old 06-15-2018, 08:12 PM   #16
Senior Member
 
Jusjay's Avatar
 
Brand: Thor Motor Coach
Model: ACE 29.2
State: California
Posts: 130
THOR #10103
Update

Ok first I’ll admit that this issue was caused by me�� when I went to reset the slide out at the control box I moved the 2 switches on the very small potentiometer next to the reset button! You can see the switches in the closeup, their in the grey box. Do I feel like a idiot ��
Attached Thumbnails
Click image for larger version

Name:	269A6AD8-2C47-423C-97DA-480668F35818.jpg
Views:	102
Size:	45.5 KB
ID:	10782   Click image for larger version

Name:	2F1AD75A-6F39-4B11-99BC-9D2840C9FD4F.jpg
Views:	99
Size:	94.4 KB
ID:	10783  

__________________
Jusjay is offline   Reply With Quote
Old 06-16-2018, 12:00 AM   #17
Senior Member
 
Bob Montgomery's Avatar
 
Brand: Thor Motor Coach
Model: ACE 29.3 (2016)
State: Montana
Posts: 511
THOR #4032
Ok, but did you get it fixed? Thanks
__________________
Bob Montgomery is offline   Reply With Quote
Old 06-16-2018, 12:19 AM   #18
Senior Member
 
Jusjay's Avatar
 
Brand: Thor Motor Coach
Model: ACE 29.2
State: California
Posts: 130
THOR #10103
Yes I did, it took 5 minutes, they reset the switch, ran it out and a few times. Check for any potential issue. All fix. Word of caution to all, if you need to reset the control box for the slideout. Be very careful not touch the potentiometer, the 2 small switches can be moved if you do.
__________________

__________________
Jusjay is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 12:15 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
×