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Old 10-19-2020, 11:13 PM   #1
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Brand: Thor Motor Coach
Model: Quantum KM24
State: Arizona
Posts: 10
THOR #20514
Angry Slide out stuck out

Hi, our slide out is stuck out on our 2020 quantum km24. We cannot find the slide out control, Thor tech says it is in the compartment under the slide out, it definitely is not there. Where else could it be? hoping it is not under the motorhome. Is there anyway to manually retract the slideout on this model?
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Old 10-19-2020, 11:19 PM   #2
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
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THOR #8860
It could be on the back wall, or even the ceiling.
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Old 10-19-2020, 11:59 PM   #3
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Brand: Thor Motor Coach
Model: Quantum KM24
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THOR #20514
nothing on ceiling or back of motorhome
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Old 10-20-2020, 12:10 AM   #4
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Model: 2019 Freedom Elite 30FE
State: Florida
Posts: 489
THOR #14543
Lightbulb

Look in storage compartments located below the slide. The controller may be screwed to the top (ceiling) of a compartment or one of the walls. Thor is famous for locating them where you'd least expect to find them. The controller looks like the image below. Note the error codes shown on the label.
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Old 10-20-2020, 04:49 PM   #5
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Brand: Thor Motor Coach
Model: Quantum KM24
State: Arizona
Posts: 10
THOR #20514
Have looked in all compartments, under dinette chairs, wardrobe and behind drawers, still cannot find this controller. This is extremely frustrating.
We have a 2020 Quantum KM24 - one full side slide out
In the outside bin directly under the slide, under the dinette, the water pump and fresh water drains are there. No other compartment under the slide has anything else in them, they have nothing on the walls or ceilings
We have looked under the dinette chairs, under the one facing forward, lots of electrical partially covered with a bag of sorts, with water going to the outside show
Dinette facing to the back, water heater.
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Old 10-20-2020, 05:09 PM   #6
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Brand: Thor Motor Coach
Model: Miramar 34.2
State: New York
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THOR #3584
Ours is in one of the compartments on the driver side, screwed in to the top.
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Old 10-20-2020, 05:20 PM   #7
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Brand: Thor Motor Coach
Model: Quantum KM24
State: Arizona
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THOR #20514
Nothing on the drivers side, that is where the full side slides out, we have also checked the passenger side even though there are no no slide outs on that side
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Old 10-20-2020, 05:24 PM   #8
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Brand: Thor Motor Coach
Model: Miramar 34.2
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THOR #3584
Boy, we really feel for you guys. Here is the number that I call when I need assistance, I ask for the service department at Thor. you probably already dial this number but if not here it is, good luck
(877) 855-2867
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Old 10-20-2020, 05:26 PM   #9
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Model: Newmar Bay Star Sport 300
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THOR #6826
Slide out stuck out

Quote:
Originally Posted by kjm-az View Post
Nothing on the drivers side, that is where the full side slides out, we have also checked the passenger side even though there are no no slide outs on that side


If you donít want to call Thor or donít get an answer from them youíre just going to have to look harder. It has to be somewhere and it has to be accessible. Did you look in the closets and upper inside compartments? Donít mean to sound flip but it simply has to be somewhere accessible.
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Old 10-20-2020, 05:50 PM   #10
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Brand: Thor Motor Coach
Model: Four Winds 33SW, Diesel
State: Washington
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THOR #3195
Mine is located in the clean out compartment facing you between the two holding tanks.
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Old 10-21-2020, 05:36 PM   #11
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Model: Quantum KM24
State: Arizona
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THOR #20514
Red face

Finally success. The long compartment under the bed portion had a panel on the front side that needed to be removed with 4 phillip screws. Found the slide controller there (YEAH). Tested the power leads in, had 13 volts coming in. The rocker switch inside the house is not sending power. Jumped using the power from the always on power to retract the slide. Thanks to a Thor technician that called and went through finding the slide controller and how to manually retract. Slide is in and I can drive the motor home now (YEAH AGAIN).
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Old 10-21-2020, 05:57 PM   #12
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Model: Newmar Bay Star Sport 300
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THOR #6826
Quote:
Originally Posted by kjm-az View Post
Finally success. The long compartment under the bed portion had a panel on the front side that needed to be removed with 4 phillip screws. Found the slide controller there (YEAH). Tested the power leads in, had 13 volts coming in. The rocker switch inside the house is not sending power. Jumped using the power from the always on power to retract the slide. Thanks to a Thor technician that called and went through finding the slide controller and how to manually retract. Slide is in and I can drive the motor home now (YEAH AGAIN).


Glad you found it, figured a simple procedure to get yourself moving again and likely an easy, inexpensive repair. Now you have a bit more knowledge for future issues.
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Old 10-21-2020, 05:59 PM   #13
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Model: Tiffin Wayfarer 24 BW
State: New York
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THOR #8860
Congratulations!
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Old 10-21-2020, 06:50 PM   #14
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Model: Miramar 34.2
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THOR #3584
Great, we were wondering how you made out.
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Old 10-22-2020, 01:28 PM   #15
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Model: Four Winds 33SW, Diesel
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THOR #3195
Great to read your back up. To get it straight you used a ďjumperĒ right?
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Old 10-22-2020, 01:35 PM   #16
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Model: Siesta 24SS
State: California
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THOR #12698
Welcome to the forum. Glad you located it. Hidden behind a panel? What will they think of next.


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Old 10-22-2020, 04:04 PM   #17
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Brand: Thor Motor Coach
Model: Quantum KM24
State: Arizona
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THOR #20514
Yes I used a jumper (with alligator clips) from constant power in to the one that pulled in the slide
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Old 10-22-2020, 04:41 PM   #18
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Brand: Thor Motor Coach
State: Ontario
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THOR #13224
Mine is located in the large driver side compartment behind the door that I access to get to the water pump and its to the left of the water pump attached to the wall, but even if I needed to access it for any reason the easiest way would be to remove the outside shower, hope it never has a problem.
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Old 10-22-2020, 05:34 PM   #19
I Think We're Lost!
 
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 16,846
THOR #8860
Quote:
Originally Posted by kjm-az View Post
Yes I used a jumper (with alligator clips) from constant power in to the one that pulled in the slide
It sounds like a relatively simple wiring snafu. Check for a loose connection, or a busted wire.
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Old 10-24-2020, 11:02 PM   #20
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Model: Thor four winds SF 35
State: Texas
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THOR #13025
It will be in some place that protect from the elements.
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