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Old 11-21-2017, 07:47 PM   #1
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Brand: Thor Motor Coach
Model: Windsport 35M
State: Michigan
Posts: 58
THOR #7496
Thor Customer Service

So, we've been on the road for about a month now, with our 2017, Windsport 35M.
Have had just a couple issues.
Blew a fuse for the dash power ports, took 2 calls to Thor, to find out where the fuse was located,
Tony told me it was under the bed, nice try, but no.
Called a second time, and talked to Jan? I believe.
She knew exactly where it was, ( under the hood ) and which number it was..
Thank you, Thank you,
Hit or miss with them.
Second issue was the good old power inverter.
First one was my bad, plugged a space heater into the outlet on the dash, under the desk top, didn't realize that ran through the inverter.
Thor was able to help me on this one.
Reset the breaker on the unit, and good to go.
Next while we were driving, the inverter started dropping voltage, then finally quit.
Called Thor again, said it was probably bad, and take it to a service center.
Pain when your on the road.
Decided to call Xantrex Customer support. Great people, about a minute wait to talk to some one.
Talked me through a few things with my electrical tester, and found a loose connection .
Working great now.
We're on the road, my beer is cold, and we're retired, LIFE IS GOOD...
So the moral to this story, is:
If Thor support can't help you, try calling customer support of the item your having trouble with.
Can't hurt, and in my case, saved me an unnecessary trip to a dealer.
On to the Keys !!!
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Old 11-21-2017, 07:52 PM   #2
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Brand: Thor Motor Coach
Model: Axis 24.1 Windjammer
State: Illinois
Posts: 1,179
THOR #7074
Thanks! ...Please post some RV friendly parking areas and places to go if you get a chance and have fun.
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Rev. Jeffrey 2017 Thor Axis 24.1 E450 Windjammer.
Silver Safe-T-Plus Steering Control
SSF-106-40 SumoSprings Solo Front Bump Stop SSR-107-47 SumoSprings Rear Bump Stop
Hellwig 7718 Front Sway Bar & 7180 Rear Sway Bar
Koni FSD Front Shocks 8805-1042 / Koni FSD Rear Shocks 8805-1043
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Old 11-21-2017, 08:15 PM   #3
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Brand: Thor Motor Coach
Model: Four Winds 28z
State: Florida
Posts: 401
THOR #5725
Sounds great! If you make it to Pennycamp let us know how it fared in the hurricane!
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Old 11-21-2017, 08:26 PM   #4
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Brand: Still Looking
Model: Forest River GTS 2800QSF
State: Florida
Posts: 459
THOR #5326
Quote:
Originally Posted by lazinskm View Post
Sounds great! If you make it to Pennycamp let us know how it fared in the hurricane!
We drove to key West a couple of weeks ago JPC was starting to open up a couple of MH were there
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Pink Retired Greyhound
Forest River
Sunseeker 2800QSF GTS
2015 Windsport 27K
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Old 11-21-2017, 10:04 PM   #5
Kev
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Brand: Thor Motor Coach
Model: Windsport
State: Florida
Posts: 740
THOR #3918
Quote:
Originally Posted by lazinskm View Post
Sounds great! If you make it to Pennycamp let us know how it fared in the hurricane!
We were just at Pennikamp a couple of days ago all is good.
Fully operational.
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Old 11-22-2017, 02:09 AM   #6
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Brand: Thor Motor Coach
Model: ACE 30.3
State: Arkansas
Posts: 433
THOR #8012
So, maybe I should be happy that Thor miswired my coach and didn't hook my dash outlet into the inverter.
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Old 11-22-2017, 02:43 AM   #7
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Brand: Still Looking
Model: Forest River GTS 2800QSF
State: Florida
Posts: 459
THOR #5326
Quote:
Originally Posted by Kev View Post
We were just at Pennikamp a couple of days ago all is good.
Fully operational.
:thumb glad to hear
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Forest River
Sunseeker 2800QSF GTS
2015 Windsport 27K
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