We were just there in May. They come to get the RV at 7:00. If you need a car you can rent one from Enterprise Rent A Car in Goshen. They will come out to pick you up. Otherwise you can wait in their waiting area. A food truck comes by for lunch.
They usually have the rig back around 3-3:30. All set up for you and ready to go. The tech will go over what they did.
It was a very good experience. I have a good dealer, but if I had more complicated things to get fixed, I think I would go there. My work was all warranty work this time.
John - Vadnais Heights, MN
Thor ACE 29.3 (No outside kitchen) 2017
ARS - KØTG