Originally Posted by SueTac
Took it to Tow Tally Camping in Redding,CA and it was reset by dropping it all the way down, go up about 6-10 inches, then down, then up a foot then down , then up a foot and a half then down , repeat until all the way up and hold button a couple of extra seconds ... and it was reset and even . ��
This same issue happened to me and after I searched the Forum I found the fix in several different posts.
That is...lower all the way down until it stops, then raise all the way up until it stops.
Usually only takes one time.