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Old 07-23-2018, 06:07 PM   #1
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Brand: Thor Motor Coach
Model: Miramar
State: Texas
Posts: 2
THOR #12469
Angry Track Rod

2016 Miramar and the right track rod bent with only 19,500 miles on motorhome. Been a real problem getting fixed since parts are hard to come by and warranty is refusing to consider this. Any others having similar issues?

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Old 07-23-2018, 06:11 PM   #2
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Model: Tiffin Wayfarer 24 BW
State: New York
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THOR #8860
Welcome to the forum!
I'm sorry to hear that you're having this kind of trouble.
Unless you purchased an extended service contract: you warranty is most likely expired.
Thor is within their rights to refuse to "honor" a warranty that has run it's course.
But the best of luck to you in finding the parts, and getting things put back together!
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Old 07-23-2018, 06:20 PM   #3
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THOR #12469
I did purchase the extended warranty but they also refused to pay for the fix. I also believe the ford factory warranty is in effect for two years and my motorhome sale date was one moth prior to the occurrence. Am at a loss in contacting right person
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Old 07-23-2018, 06:50 PM   #4
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Quote:
Originally Posted by gachee View Post
I did purchase the extended warranty but they also refused to pay for the fix. I also believe the ford factory warranty is in effect for two years and my motorhome sale date was one moth prior to the occurrence. Am at a loss in contacting right person
Not sure what a track rod is!!

If its part of the suspension then yes Ford will fix it. Ford warranty is 3 years from purchase date.

Just find a commercial Ford dealership/service center for the warranty repair
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Old 07-23-2018, 07:10 PM   #5
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State: Florida
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Also, make sure the selling dealer properly registered your Ford warranty to start as a new warranty at the time of sale.
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Old 07-23-2018, 07:18 PM   #6
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State: New York
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I'm glad to hear that you do have a warranty...
But do you have any idea as to what caused the track-rod to get damaged?

My guess; is that they are saying that it was caused by some sort of collsion on the road with some sort of debris...
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