The wipers are now below the windshield. I indexed them again and tightened up a loose bolt but its not holding. Factory says they can send out a new assembly but the thing is so flimsy I am certain it will happen again.
Anyone have this problem and how did you solve it?
Have a 2016 hurricane and the same thing happened to me 40 miles from home in a bad rainstorm. The drivers side fell to the window frame and the passenger side fell to the grill. When I got home I swung the arm up and it started working again. I think it is because of too much play in the linkage. Will bring it in in October for that and a list of warranty repairs.
I also had the same problem on my 2016 Challenger. I put it in the shop, and they found a bolt installed backwards that the wiper mechanism was hitting. They reversed the bolt, and I have not had that problem again. However, I did apply Rain-ex to the windshield as a precaution.