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Old 02-10-2018, 09:40 PM   #1
JamieGeek
Axis/Vegas Enthusiast
 
Brand: Thor Motor Coach
Model: Axis 24.4
State: Michigan
Posts: 9,837
THOR #1150
Now this is interesting (General RV)

Just got back from our local RV show ("helping" a family member pick up an RV--they did: a Class B on the Ford chassis).

What was interesting was that on just about every RV in General RV's display had a poster titled: Keep You Camping (see the images below for a scan of the handout).

Basically they are introducing a program (they are hiring a bunch of new people for service!?) where they are promising "same day service" for some specific critical issues (issues that would prevent you from using your unit on a trip). So for "minor" things (like molding falling off, small leak, drawer falling apart, etc.) you do the normal service thing and schedule time (and wait?) but for the specific listed items they are "promising" same day service. (This was all from the sales person that sold our family member their RV so take it with a grain of salt LOL).

The brochure:
Click image for larger version

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They also have a small webpage for it too:
https://www.generalrv.com/rv-service/keep-you-camping

Of course this only goes for customers of General RV.

I basically told the sales person that if they actually do what they are saying here they may have a hit... (they replied that they hope they do, and that if they are doing it perhaps other dealers will also pick up their game!? A very self-aware statement.)
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