We purchased a coach from General RV in Wayland Mich. I only took it back once for a couple of small warranty items but the way they scheduled was interesting.
You did not make an appointment. You showed up and got in line. We arrived about 45 minuets before they opened and we were barely able to get on the lot. We were at least 15 back. I thought, this is not going to work. However, 20 minuets after opening I was in a bay explaining my problems to a tech and we were out of there in a couple hours. Not sure how it would have gone if I would have had more serious issues.
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