Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Click Here to Login
Register FAQ Community Calendar Today's Posts Search Log in
View Single Post
Old 05-06-2015, 12:38 AM   #7
EA37TS
Site Team
 
EA37TS's Avatar
 
Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,767
THOR #1469
Quote:
Originally Posted by aa9zz View Post
Thanks, Dave.

Did they notify you that they received your copy of the bill? I'd like to know they received it rather than wait a month to find out they did not.

Phil
Phil,

No they did not. In fact I tried calling to make sure it was received and left the technician a voice message. He never returned my call. To be honest with you I was having a good time on the road and didn't think about it again until 9 days later (Apr 9) at which time he told me he'd check the status and get back to me, which he did not do. I then contacted him again on Apr 23 and was told the next check cut was that coming Friday Apr 24. My check, however, did not get cut until April 28 based on the date on the check.

BTW, I found that email was better than phone (it also provides an audit/communication trail) and I'm not sure who you are dealing with but my issue was handled by Mike Rink.
__________________
Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
EA37TS is offline   Reply With Quote
 
» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.


Thor Motor Coach Forum - Crossroads RV Forum - Redwood RV Forum - Dutchmen Forum - Heartland RV Forum - Keystone RV Forum - Airstream Trailer Forum


All times are GMT. The time now is 07:39 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2024, vBulletin Solutions, Inc.