Quote:
Originally Posted by aa9zz
Thanks, Dave.
Did they notify you that they received your copy of the bill? I'd like to know they received it rather than wait a month to find out they did not.
Phil
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Phil,
No they did not. In fact I tried calling to make sure it was received and left the technician a voice message. He never returned my call. To be honest with you I was having a good time on the road and didn't think about it again until 9 days later (Apr 9) at which time he told me he'd check the status and get back to me, which he did not do. I then contacted him again on Apr 23 and was told the next check cut was that coming Friday Apr 24. My check, however, did not get cut until April 28 based on the date on the check.
BTW, I found that email was better than phone (it also provides an audit/communication trail) and I'm not sure who you are dealing with but my issue was handled by Mike Rink.