Quote:
Originally Posted by Pete'sMH
I regret that this response will come across as antagonistic but my opinion is that Thor was correct to decline the repair. Certainly the failure to install a window seal IS a manufacturing defect and Thor acknowledges its responsibility to correct its mistakes. That acknowledgment is the warranty. Warranties expressly cover manufacturing defects and they are for a limited duration. It is unfortunate that circumstances prevented you from noticing the defect in a timely fashion but the alternative is a lifetime warranty- which Thor does not provide.
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Not antagonistic at all.Everyone is entitled to their opinions! We all learn from these forums,and I respect what everyone has to say whether I agree or not!
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