On my shakedown cruise earlier this year, when arriving at our campsite in Mt. Pleasant, SC, my slide died while extending. The slide was partially retracted by roughly 6 inches when one side quit working and the slide jammed. I found out the slide controllers have a test function with a flashing light and the number of flashes will generally identify the problem. The codes are printed on the slide controllers. In my case the slide cable came loose from one of the slide motors because Thor failed to install the bulb seal which serves as the wire chase up the slide wall. After 1500 miles the wire decided it was time to unplug itself.
When the slide override would not work to retract the slide Thor authorized a mobile tech and when he arrived the following morning he had me up and running in under 15 minutes. It then took Thor over 30 days to reimburse the 90.00 dollars for the service call and 3 attempts to get me the correct bulb seal so I could install it myself.
I went out to
RV Service Reviews and posted a review for the mobile service tech.
Thor Forums
