Sorry I didn't get back to posting the pics I had mentioned earlier. On another trip right now so still won't be able to post them!
I did get Carefree to somewhat agree that it appeared the awning was not installed according to the instructions. And did get Thor to replace it through the efforts of the warranty department at CW Cocoa. Just rolled it out for the first time since getting it back. Would you believe that it was installed exactly the same way - - three screws instead of four!
Will get around to putting another one each side but more importantly putting a large flat washer under the head of each bolt. It is the thin metal frame that will be pulled through with any force on it.
Am also going to get one of the sunscreens that slide in the groove on the aluminum tube - - this not only will give good shade but be a great way to tie down and stabilize the awning.
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