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I find it hard to believe that a company would have the gall to tell a customer to keep quiet in order to get their rig fixed. If that were to happen to me, I would be sooo vocal.
After the length of time it has been since Jim's rig went down, I can't figure out why something hasn't been made public.
If they know, and have acknowledged they have a problem, it shouldn't be rocket science to figure out how many frames/and trailers are affected.
Jim and Steph, I wish you guys all the best, and I truly hope CR gets their act in order and fixes their problems with these coaches.
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