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Our 2017 25.4 had an a/c issue that I found shortly after accepting delivery, being a retired HVACR tech. I found the problem quickly but did not repair as I was afraid of voiding the warranty, after many pgone calls and two trips to first the ford dealer ( not a ford problem) then back to camping world ( not a dealer problem). Thor finally admitted it was a dealer issue since ford ships the compressor with the chassis and thor supplies everything else. Long story short, camping world doesn't fix cab a/c's but will send it to a shop that is equipped for said repairs, our trip out west would have been pure hell without cab a/c. Side note we have added blackout thermal curtains between the cab and coach so that while rolling the cab a/c will freeze you out if you so desire.
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