I have no canned replies. All anybody here can do is make suggestions and share our personal experiences. And commiserate. No one here will dispute that unresolved issues with a new coach, especially at your price point, are ridiculous!
Thor Customer Care say when you called them? If you are not getting satisfaction, you need to go up the food chain at Thor. Also, ask the McKee folks for the district Thor rep. You are clearly not getting the attention you deserve.
Some have taken their rigs back to the factory service center, and you might have to do that. You'll need a reservation to do that.
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Life is better when you cry a little, laugh a lot, and are thankful for everything you've got!
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