Update: at factory in Indiana. Thor finally admitted after two days with their service shop and a month of pictures, telephone calls and emails of denying it, that coach had been hit. It took the paint guy to discover it. They of course deny liability and want to give us a repair estimate (15-30k) and we can pay them to fix it. According to Brandon at Thor the dealership we bought it from signed an agreement with camping world that they would not take responsibility for any prior issues as part of the buy out agreement. I guess he’s an attorney now too. He further stated “we don’t know what happened after you purchased it” and wants to know why our insurance company won’t cover it. I’ll let him figure that one out for himself. So the battle begins. Word to the wise - do not buy a Thor. There are 15 other people at the factory for service now with nightmares like ours and more roll in everyday.
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