Thor Forums

[jmcjaw2]

Originally Posted by TurnerFam

I feel for the original poster, as it seems all of us have experienced warranty issues, even soon after we drove off the lot.
The reality about a 'new' vehicle, though, is that it is simply one that has never been sold to anyone else, not somehow 'used' or 'an illegal sale' because it has what the owner is assuming as 'hidden damage from an accident'. That's a big leap and assumption.

I think that everyone is jumping to conclusions and crucifying a business and/or a dealer for a situation that even the owner themselves is not sure about, but is just using 'hear say' from another 'rv guy'... let's not jump the gun and act as though this is somehow 'normal' for any of the parties supposedly involved.

It's the owner's job, just like the dealer, just like the transport company, and just like the factory's quality control department, to check out the unit fully before signing any documents.

It's easy for some of us to 'blame' someone else when we don't know all the real facts.

This is exactly the situation that proves the need for a full and complete PDI(post delivery inspection) by the new owner, BEFORE they leave the dealership. After the owner leaves, it's just as easy to assume that they were responsible for the so-called 'accident', as anyone else would be.

If the unit is under warranty then the factory should certainly take care of 'factory related' warranty issues. End of story. No blame needed.

enjoy : )

It’s official Thor acknowledged the rev had been hit but of course they deny any knowledge, etc.