Quote:
Originally Posted by Pirette Tales
Thank you for your canned reply. However, the water damage issues I am suffering through are very much a Thor Motor Coach problem. I have attempted service three times for this unresolved very serious water damage issue. The water damage issues are a direct result of an improperly manufactured coach by Thor. While McKee RV did not properly handle my service visits, they did not create the problems. McKee RV was eventually able to resolve several less damaging problems, however the water damage issues are a factory problem. I was willing to accept and deal with the less damaging issues as I understand that imperfections do occur...although ridiculous at this level. The ongoing water damage cannot be overlooked or carelessly accepted. Thor needs to send a knowledgeable representative to me at me coach where I live. The lack of quality control is inexcusable. I’ll spare you the list, photos and videos of the more “minor” issues as my main concern and focus must remain on the ongoing severe water damage issues.
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I have a water problem caused by a rubber seal that was never installed by the factory.I would consider this a manufacturer defect and Thor agreed to fix it even though my warranty was up.After taking it to my dealer,Thor called me back and said I should have caught it sooner,or my dealer should have taken care of it prior to delivery!There was no way you could have noticed it until it was too late! I will never buy anything from Thor again! Good luck with your problem,but I dont think they will take care of it.
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