I'm having a hard time believing that Thor factory repair treated you like that after dealing with them last month. When we left their free hookup site they had taken care of all our issues and fixed things we didn't even know were a problem. The tech noticed that the door to the water heater was faded and dull looking so they put a new one on. They checked the roof sealer and took care of any issues there. No charge. Nothing but a great experience.
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