I would say #2 as someone that’s had a horrible problem getting a water leak fix which originally started as a bad quality issue by Thor but then compounded by the complete inepetness of CW. That last round I was working with Thor and they said we are tired of paying to fix the problem basically saying that the CW sucks. I think as a society we have gotten to throw away society where if something breaks or something new and cooler comes out we say out with the old and in with the new so our expectations are we are just get something new so who cares about quality.
I don’t think that any of us buy or coaches expecting to get something new in a couple of years but the fact of the matter it happens a lot and there is so much demand until that changes I don’t think it will change.
It’s jusy like the buy American, it sounds great and we all say we will but if the quality is lower no one will pay more.
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