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yes, we've been to Alverado twice, to MHSRV, and both times the customer PDI covered bays and full hookups has been a wonderful 'after the sale' experience. Don't do like us, though, and leave too quickly...take your time, find out all the details, ask questions, make sure you KNOW the coach as much as you possibly can before you even leave. Take 4 or 5 days. It's free.
What I find that is hard to understand is how folks 'let' a dealer hold their coach hostage while the dealer 'says' they are 'trying' to fix it, 'waiting' for parts, or 'backed up' right now and we'll 'get to it' soon. Bunk.
Take your coach to the dealer, tell them your issues, and tell them that you'll wait right there until they are done. If they give you excuses and flack, find another dealer, or go to the factory.
There should never be a reason why a dealer, especially the one you purchased from, does not put you at the top of the list, and as a urgent request, to get everything done for you immediately.
If you ever 'drive away' from your coach and let the dealer 'work on it' at their leisure, it will certainly be 'at their leisure' and they'll be in no hurry. You then have no leverage - they have your coach and can give you any excuse they decide is the 'excuse for the day', especially the ones that involve 'blaming' the factory for not sending 'parts' quick enough! Bunk.
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