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CW sucks!!! Had my coach for over 90 days before i escalated to Thor. I heard every excuse from CW, not approved, waiting on parts. I called Thor and gave them my VIN and they immediately gave me an update only to find out it had been approved and sitting in CW's hands and nothing was done.
Got so bad with CW that Thor flew techs into Tampa to fix what CW could not and had my coach back to in a few days. Still had some issues with the work that CW did but when i spoke with Thor, they had one of their Service field Reps come to my place of business to correct. I learned the hard way not let your dealer blame the manufacturer without checking into it. Many dealer may be AOT better than this but CW is not one of them!!!
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