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I was camping in Ohio last month and could not get my Carefree awning to extend. I have always had a problem with the forward arm not extending unless I gave it a thump or pull-this time I couldn't get it to move at all even when I climbed on the roof and pushed/pulled on the arm. I then found that the campground I was at was a Carefree authorized warranty repair facility. I called the office and they sent a tech out to my site right away. The tech took a considerable amount of time trying to get the arm to extend then finally climbed on the roof and gave the top of the arm a good push with his foot and it extended. The tech found that the silicone bead on the arm frame protecting the wires going into the coach had seeped over onto the arm effectively gluing them together. He checked all the other components and made sure everything was OK and then wished me a good day with no charge.
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