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Old 07-10-2018, 08:34 PM   #24
Rocky49
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Brand: Thor Motor Coach
Model: Daybreak 22 GOC (aka 22E)
State: Alberta
Posts: 52
THOR #7302
Smile Thor Ladders and Shipping!!!

I have a Thor Freedom Elite 23H. It was a 2014 and the same ladders are still being used through 2018. My ladder was damaged by a marshal who did not look up! and merrilty backed me into an overhead sign in Washington Sate. I tried a number of universal ladders. None fit properly. Bit the bullet called Thor got the part number. I live in Canada and have previously ordered from Total Value RV in Indiana. Can't recommend them on shipping internationally. I went to a Thor dealer about 30 miles away. They showed me the shipping invoice for another ladder. Estimate $300 for shipping and $159 for a new ladder. They also showed me a damaged ladder they had shipped from Thor. I knew shipping was going to be a pain after I saw that one. They had another ladder on order, it also arrived damaged. My ladder then arrived damaged. I looked at all 3 damaged ladders to see if there were enough bits we could use to repair mine. Not that lucky. Finally got an undamaged ladder last week. It identical but the middle standoffs had to be drilled by me. The ladder did not come with new mounting screws. You probably need 32 #8 by 1 inch.

My ladder was screwed down to the roof and it took me 2 hours to peal off the old Dicor and remove the old ladder, and 1 hour to install the new one.

I am an old guy at 70 and I only used hand tools, scraper, Robertson #2 bit screw driver and 1/4 bit in a 3/8 inch corded drill.


Given the hassles of shipping damaged goods back and forth to Thor, this is one time I am glad I gave the dealer the money. The other option is to pre-order the ladder and pick it up at the factory. Given the flimsy packaging and the flimsy ladder other options may result in disappointment.


Rocky
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