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I was looking at Palazzo a couple years ago. My research found that 2013 was a year with slide issues. There were a number of them for sale. Many overcame them with modifications, etc. Not sure where to go but I would call MHSRV (1-800-335-6054) or another big, high volume Thor Class A dealer and see if you can speak with a Service Manager that's been around for a while. I'm sure there is a solution. If the tracks were replaced with larger ones you may just need adjustments.
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Now an SOB
Traded Thor for Melbourne Prestige 24NP
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie
Blondie passed in 2020 at 5 to Leukemia
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