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Do try retracting it with the generator running. It worked for me. Awning went out perfectly and often just stopped when trying to retract. But would work with higher voltage. That seemed “wrong” to me so talked to the Solera folks and they didn’t seem surprised. They sent me a new motor without any issues and said that probably would take care of it. I never got around to replacing the motor because it worked fine if the coach was plugged in or the gen was running. I traded the coach with the spare motor in one of the cabinets.
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