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Thread: Expectations
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Old 07-05-2015, 10:02 PM   #40
Ashburner
Junior Member
 
Brand: Thor Motor Coach
State: Texas
Posts: 14
THOR #1214
I brought my 2015 Ace 27.1 in for the first time 5 weeks ago or so for warranty work. I told them I needed it back in 2 1/2 weeks. 2 weeks pass, I call, and they haven't looked at it yet. Tech was supposed to that day but left early. They call me 2 days later and say they need to order parts. One of those being the Axxera stereo which went out for no reason. They said parts could take a week or so. I went and picked up the rv. They had charged me almost $200 for an oil change and $70 to rinse the A/C air filter. (After they told me on the phone that it was a maintenance item)

I ordered the head unit on crutch field .com and had it 2 days later and replaced it myself. And here I am 5 weeks later now still waiting for parts to come in. Meanwhile, my water pump is now leaking. Ugh.
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