Outlaw Leaks
We purchased a 2018 Thor Outlaw in April and had several issues that we're not expected for a new RV. The big one was the windshield leaked significantly. We took it to get it repaired along with other items. All the cosmetic repairs were made and while they said everything was fixed, we quickly discovered on another road trip the backup camera still wasn't fixed and the windshield still leaks worse then before, and the generator door fell off making it inoperable due to overheating. In South Mississippi, it was not fun. Called to get things fixe and we were told we have to wait until October. We explained these are repairs that weren't fixed the first time so they are going to get it in at the end if September. This is crazy. When my husband told the service guy Thor should focus on quality assurance, the service guy actually said, "if they made them better, I'd be out of a job.". Isn't that what you want to hear after spending that kind of money. Good luck with your leak, we are still dealing with ours.
__________________
|