yeah, that's too bad. Sorry to hear about all that lost money!
Seems to me it kinda makes sense if last minute and they have zero chance of selling the site to someone else.
and from what I'd imagine to be the business owner's perspective if they have very low occupancy and are therefore not making money it might be tempting to hold onto more deposits.
But I think it's pretty crummy if they refused refund even if they end up renting the spot to someone else...especially when they learn it wasn't really a frivolous choice that you made...
anyway.... Yes, I suppose that is something to consider when making a lot of reservations for a trip
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