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Thread: The Thor Survey
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Old 10-02-2018, 12:07 AM   #25
Lt Keefer
Senior Member
 
Brand: Thor Motor Coach
Model: Hurricane 29M
State: Texas
Posts: 1,070
THOR #11781
AlnDeb, your experience with your dealer is why I have not returned with my new 29M to the dealership that sold it. I have completed all repairs myself in the driveway at home. Basic handyman skills have knocked all but one or two things off the list of over 20 items discovered during the PDI and our trips. Thor does a poor job with quality control but they do approve repairs when the dealership asks. The problem is a lot of dealerships stink and no government agency in the US has oversight on those dealerships. Some kind of check and balance against the dealerships would improve customer satisfaction.
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Lt Keefer
2018 Hurricane 29M
CHF, Saf-T-Plus, SumoSprings
Lt Keefer is offline   Reply With Quote
 
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